complaints (noun)

См. также в других словарях:

• complaints management — ➔ management * * * complaints management UK US noun [U] (also complaint management) ► COMMERCE the system by which a company deals with customers complaints: »Good communication is essential to effective complaints management …   Financial and business terms

• complaints department — /kəm pleɪnts dɪˌpɑ:tmənt/ noun a department in a company or store to which customers can send or bring complaints about its products or service …   Marketing dictionary in english

• complaints management — /kəm pleɪnts ˌmænɪdʒmənt/ noun the management of complaints from customers …   Marketing dictionary in english

• the Press Complaints Commission — UK US noun (ABBREVIATION PCC) ► COMMUNICATIONS, SOCIAL RESPONSIBILITY in the UK, an official organization that deals with complaints from the public about the contents of newspapers, magazines, etc.: »This website and its associated newspaper… …   Financial and business terms

• Mass noun — Not to be confused with Collective noun. Examples advice air art blood butter deodorant equipment food furniture garbage graffiti grass homework housework information …   Wikipedia

• complaint — noun 1 act of complaining ADJECTIVE ▪ serious ▪ common, familiar, frequent ▪ minor, small ▪ only …   Collocations dictionary

• complaint — noun 1 (C, U) a written or spoken statement in which someone complains about something: The sales assistants were trained to deal with customer complaints in a friendly manner. (+ about): We have received a number of complaints about your conduct …   Longman dictionary of contemporary English

• sour grapes — noun disparagement of something that is unattainable • Hypernyms: ↑disparagement, ↑depreciation, ↑derogation * * * noun plural Etymology: so called from the fable ascribed to Aesop, legendary 6th century B.C. Greek author of fables, about the fox …   Useful english dictionary

• ombudsman — noun (plural ombudsmen) Etymology: Swedish, literally, representative, from Old Norse umbothsmathr, from umboth commission + mathr man Date: 1959 1. a government official (as in Sweden or New Zealand) appointed to receive and investigate… …   New Collegiate Dictionary

• customer — noun ADJECTIVE ▪ big, favoured/favored (esp. BrE), favourite/favorite (esp. AmE), good, important, key, large, major ▪ They are one of our biggest custom …   Collocations dictionary

• procedure — noun ADJECTIVE ▪ complex, complicated ▪ simple, straightforward ▪ common, correct, normal, proper, recommended …   Collocations dictionary